Create and manage mailboxes and aliases

Create a mailbox

In Mailboxes, press Create mailbox, choose the domain, the address and the display name. We suggest a strong password — copy it and share it safely with the person. Each mailbox uses one seat of your plan.

Aliases

An alias is an extra address that delivers to an existing mailbox, such as sales@ or info@. Aliases are free and unlimited. Open a mailbox and add them under Aliases. To deliver one address to several people at once, use a group instead.

Open a mailbox from the dashboard

Owners and admins can read and send from any mailbox of the organization without its password: in Mailboxes, press Open inbox next to the address. Webmail opens with a yellow bar at the top; press Back to dashboard to return. Every time a mailbox is opened this way it is recorded in Activity.

When someone leaves

• Suspend the mailbox to stop sign-in immediately. New mail still arrives, so nothing is lost.
• Reset the password and give the mailbox to their replacement, or add their address as an alias on another mailbox.
• Set an auto-reply pointing people to a colleague: in Mailboxes, open the mailbox menu and choose Forwarding & auto-reply.
• Delete only when you no longer need the mail — deleted mailboxes cannot be recovered.