Using webmail

Go to Sign in and use your full email address and mailbox password. Webmail works in any modern browser on a computer, tablet or phone.

Reading and organizing

• Conversations: when you open a message, the other messages in the same conversation are listed with it, so you can jump between them.
• Search the whole mailbox from the search box at the top.
• Folders: create, rename or delete your own folders from the folder list on the left.
• Many messages at once: tick the boxes in the list (or press x) to mark them read or unread, star, move or delete them together.
• Desktop alerts: press Get desktop alerts for new mail under the folder list and allow notifications in your browser. Alerts appear while webmail is open in a tab.

Writing

• Compose with formatting, links and attachments up to 25 MB each.
• Drafts save themselves every few seconds while you type. Closing the window keeps the message in Drafts; the bin button discards it.
• Undo send: after you press Send you have 10 seconds to press Undo and keep editing.
• Suggestions: To and Cc suggest your contacts, colleagues and people you wrote to recently.

Keyboard shortcuts

Press ? in webmail to see the full list. The most useful ones:

Settings

Open Settings (gear icon) in webmail for:

• Signature and display name.
• Forwarding and auto-reply — see Forwarding, auto-reply, catch-all and groups.
• Password — change your own password.
• Two-step verification: asks for a code from an authenticator app after your password. Then give Outlook or your phone an app password (Settings → App passwords).

Contacts

Open Contacts in the folder list to add people, or import a CSV or vCard file. Your contacts sync to phones and mail apps that support CardDAV. Colleagues from your company directory are suggested automatically.